Glazing

HRNL has an innovative and effective solution to manage glazing-related damage claims.

Glazing Damage Repairs

HRNL has an innovative and effective service solution to manage glazing-related claims that reduces claims life-cycles, claims indemnity costs and delivers high customer satisfaction/feedback results.

The HRNL solution is available for both domestic & commercial properties, using experienced glazing technicians to assess and manage each claim from start to finish. This ensures HRNL can identify all opportunities to repair damaged materials at the earliest convenience.

Damaged Glazing

Glazing Contractors

The HRNL solution is supported by specialist glazing contractors across the UK to provide a coordinated managed repair service if required.

These specialist Glazing repair contractors include...

Icon Window Replacement

Glass damage, including shopfront & structural glazing specialists

Icon Glazing

Double glazing contractors

Icon Door

Window & door repair & replacement specialists

Hard Surface

Hard surface repair specialists

Icon Conservatory

Conservatory roof specialists

Icon Velux Roof

Roof window contractors

Icon Garage

Garage door installers

Locksmith

Locksmiths

Cladding

External building cladding and curtain walling specialists

24hr Clock

24/7 Urgent make safe service

The Process

As part of an intelligent FNOL process, the HRNL glazing technicians assess digital / video images collected from the customer to view the reported damage, validate the claim against policy cover and calculate an accurate level of liability before any repair contractor is deployed to the site.

This in turn helps identify an accurate claim reserve as early as possible, which can be discussed with the customer if a cash settlement is preferred.

If a managed repair service is required, HRNL now has circa 135 locally based glazing repair contractors across the UK. All of which are fully vetted, approved and working to HRNL’s terms and conditions.

Window Designer

Interested in our glazing service?

Have questions about our glazing service? Talk to one of our experts about how we can help.

Glazing Application Form

If you are a professional window/glazing expert who consistently provides high-quality glazing services and would like more information on becoming a HRNL window/glazing contractor, please forward details of the areas in the UK you can provide coverage and any other relevant information.

Work With Us

This field is for validation purposes and should be left unchanged.

John contacted me very quickly after my initial claim and was such a lovely person to speak to. He made everything clear and even helped me understand the cause of the damage to my window. The prompt responses and excellent customer service is everything you want and need when dealing with an issue. Thank you very much

18 Jul 2025

Online Reviewer

Accreditations